Terms of Service

“Service” means the Deciide website and application. “You” means the individual or entity using it. “Content” means anything you or your participants submit — decisions, options, criteria, scores, notes, attachments, votes, and rationale. “Plan” means the free, Pro, Business, or Enterprise subscription tier you have selected.

You must be at least 16 years old, and capable of forming a binding contract, to hold an account. If you use the Service on behalf of an organisation, you represent that you are authorised to bind it, and “you” refers to that organisation.

You are responsible for the accuracy of your account details, for the confidentiality of your credentials, and for all activity under your account. Notify us promptly at deciidesupport@gmail.com if you suspect unauthorised use.

• Free plan. Includes three decisions per month at no charge, with no card required. Voting on a shared link is always free for participants, on every plan.
• Paid plans. Pro and Business are billed in advance, monthly or annually, at the prices shown on the pricing page at the time you subscribe, plus applicable taxes. Subscriptions renew automatically for successive terms until cancelled.
• Trials. Eligible new customers may start a 14-day trial. Payment details are requested before the trial ends, and billing begins automatically at the end of the trial period unless you cancel first. Trials are limited to one per customer, payment card, and household; we may decline or terminate a trial we reasonably believe is a repeat.
• Cancellation. You may cancel at any time from within the application. Cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable, and we do not pro-rate partial periods.
• Price changes.We may change prices for future terms with at least 30 days’ notice by email. Continuing after the notice period constitutes acceptance; otherwise you may cancel.
• Failed payment. If a charge fails, we may retry, and may suspend or downgrade paid features until payment succeeds.

Payments are processed by Stripe and are subject to Stripe’s own terms. We do not receive or store your full card details.

If you downgrade or cancel, we do not delete your decisions. Records beyond the free plan’s allowance become read-only, and every existing share link remains reachable and exportable. You may export your decisions as Markdown at any time, on any plan.

You retain all ownership of your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, and display your Content solely to operate, secure, and support the Service, and to perform the AI processing you explicitly request. This licence ends when you delete the Content or your account, except for copies in routine backups that age out on their normal schedule.

You represent that you have the rights necessary to submit your Content, and that it does not infringe the rights of others or violate any law. You are responsible for what you publish through share links and for who you distribute those links to.

You agree not to:

• upload unlawful, defamatory, harassing, or infringing material, or material you have no right to disclose;
• probe, scan, or test the vulnerability of the Service, or breach any authentication or rate-limiting measure;
• scrape, crawl, or bulk-extract data from the Service by automated means, other than through interfaces we provide for that purpose;
• resell, sublicense, or provide the Service to third parties as your own product, or use it to build a competing service;
• circumvent plan limits, manipulate voting on decisions you do not control, or misuse trials or promotional pricing;
• interfere with the Service’s operation, or place unreasonable load on it.

We may investigate suspected violations and may suspend or terminate access for conduct that violates these terms or creates risk for us or other users.

AI framing and trade-off summaries are provided as a convenience. Output is generated by a third-party model, may be inaccurate, incomplete, or misleading, and is not professional, legal, financial, or medical advice. You are responsible for reviewing output before relying on it, and for the decisions you make. Availability, limits, and the underlying model may change without notice.

The Service, including its software, design, and marks, is owned by us and our licensors and is protected by intellectual property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service. No other rights are granted. Feedback you send us may be used freely and without obligation.

The Service depends on third parties, including Supabase, Vercel, Stripe, and Google. Their availability and terms are outside our control, and we are not responsible for their acts or omissions.

We aim to keep the Service available, but we do not promise uninterrupted operation. We may modify, suspend, or discontinue features at any time. For material adverse changes to paid features, we will give reasonable notice and, where a paid feature is withdrawn mid-term, a pro-rated refund of the unused portion.

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be error-free, secure, or that defects will be corrected. Some jurisdictions do not allow these exclusions, in which case they apply only to the extent permitted.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, however caused and regardless of the theory of liability.

Our total aggregate liability arising out of or relating to these terms or the Service will not exceed the greater of the amounts you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars. Nothing in these terms limits liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence.

You will indemnify and hold us harmless from third-party claims, damages, and reasonable costs arising from your Content, your use of the Service, or your breach of these terms. We will notify you of any such claim and may participate in its defence with counsel of our choosing.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if providing the Service to you becomes commercially impracticable — with notice where reasonably possible. On termination, your right to use the Service ends; clauses that by their nature should survive, including 5, 8, and 11 through 16, survive.

These terms are governed by the laws of the State of New York, United States, without regard to conflict-of-laws rules. The courts located there have exclusive jurisdiction, and both parties consent to that venue, except that either party may seek injunctive relief in any competent court. If you are a consumer resident in the EEA or the UK, this clause does not deprive you of the protection of mandatory local law or of the right to bring proceedings in your own country.

Before filing a claim, you agree to contact us at deciidesupport@gmail.com and attempt in good faith to resolve the dispute informally for 30 days.

These terms, together with our Privacy Policy, are the entire agreement between us on this subject. If a provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger or sale of assets. There are no third-party beneficiaries.

We may update these terms. We will change the “last updated” date above and, for material changes, notify account holders by email or in-app notice at least 14 days before they take effect. Continued use after that date constitutes acceptance.